Refunds & Policy

Bloommelle Refund & Return Policy

At Bloommelle, we are dedicated to providing you with products that help you [solve your specific problem—e.g., "achieve radiant, healthy skin" or "maintain a balanced, healthy lifestyle"]. We believe in the effectiveness of our products and encourage you to use them for at least 14 days to experience their full benefits before considering a return. However, if you’re not completely satisfied with your purchase after 14 days, but within 60 days, we offer a hassle-free money-back guarantee.

Cancellation Policy
If you wish to make changes to or cancel your order, please notify us within 24 hours of placing the order. After this period, we may not be able to accommodate your request as the order will have entered the processing phase. For cancellations within 24 hours, we will issue a refund within 7 business days.

60-Day Money-Back Guarantee
We are confident that our products will deliver the results you're looking for. To experience the full benefits, we recommend using the product for at least 14 days. If you're still unsatisfied, you may return your items within 60 days for a full refund. Please note that shipping fees (if applicable) are not refundable.

To initiate a return, simply contact us by filling out the form on our Contact Us page or email us directly at bloommelle@gmail.com. Please include your Order Number or the name and email address used at checkout to expedite the process.

Damaged Items
We take great care in packaging our products to prevent damage during shipping. If your item arrives damaged—such as a defect or physical breakage—please notify us within 72 hours of delivery. To report a damaged item, email us at bloommelle@gmail.com with a clear photo of the damage. We will assess the situation and, if eligible, send you a replacement at no extra cost. Please note, we do not refund or replace items that are damaged through normal use, wear and tear, or misuse.

Shipping and Delivery
While we strive to deliver your order on time, we cannot be held responsible for shipping delays beyond our control, including issues caused by the courier, customs, or other external factors. If you experience any issues with delivery, please reach out to the courier directly. We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address
It is the customer's responsibility to ensure that the correct shipping address is provided during checkout. If the address is incorrect and we are not notified within 24 hours of the order being placed, we cannot offer a resend or refund.

Policy Updates
We reserve the right to update or modify this Refund & Return Policy at any time. It is the customer’s responsibility to review the latest version before purchasing or using our products. By continuing to use Bloommelle products, you accept the terms outlined in this policy.

If you have any further questions or need assistance, please don’t hesitate to contact us at bloommelle@gmail.com.